Our Mission is “To Provide The Most Outstanding Service Experience Possible.”

Our company will provide our clients with the most outstanding, who could ever believe, never done before, total service experience.  We will provide home and business owners in Wayne and Holmes counties with the most advanced on location carpet and upholstery inspections, restoration, maintenance, and repairs. We will share knowledge and experience with the objective of upgrading the industry. We will promote a professional image, offering honest, dependable, competent service, and consumer education.

Our Company has adopted 5 values that support providing the most outstanding service experience:

1.       Reputation – Our Company’s reputation is our most valuable asset. We will protect it at all cost.

2.        Experience – We will offer the most experienced cleaning in the industry.

3.        Education – Bringing cutting – edge education to our staff and clients will help us accomplish our mission.

4.        Systems – We will maintain the highest level of customer service systems and the most advanced cleaning technology on the market.

5.        Guarantee – We will offer a 100% unconditional money back guarantee. This guarantee is solely based on the perception of the client. 

Professional Carpet Systems

Code of Ethics

1.        Professional Carpet Systems highly values
our clients and strives to provide the
best in professional service to their satisfaction

2.        Professional Carpet Systems will strive to
respect our clients home or work place when
moving and handling furniture and equipment
so that there is little or no impact from our
presence.

3.        Professional Carpet Systems will strive to
protect our clients by using the safest available
equipment, and cleaning solutions. We will also
provide a well trained  staff that is current with the
correct technical procedures.

4.        Professional Carpet Systems will work to improve the health
conditions of our client’s home or workplace by extracting from
their carpet and upholstery the maximum amount of soil, toxins,
allergens, pollutants and particles.

5.        Professional Carpet Systems will strive to always provide courteous
service with a smile.